FAQs


Frequently Asked Questions

  • How much experience does your team have?

    North End Electric has been proudly serving clients throughout Western New York for over 20 years, earning a reputation for reliability and expertise. Our team is made up of licensed, fully insured electricians and technicians who undergo regular training to stay current with the latest industry standards, safety protocols, and technologies.

  • What areas do you serve?

    We provide professional electrical services throughout Tonawanda, Buffalo, Amherst, Depew, West Seneca, and a wide range of neighboring communities across Western New York (WNY).

  • What types of electrical services do you offer for homeowners?

    We provide a complete suite of residential electrical services designed to keep your home safe, comfortable, and up to code. Our electricians handle everything from new installations (like lighting and ceiling fans) to electrical repairs, troubleshooting, and maintenance. We specialize in house rewiring, panel box upgrades, circuit breaker replacements, and the installation of surge protection systems and smart home technology.

  • Do you offer commercial electrical services?

    Yes! North End Electric has extensive experience working with local businesses, offices, retail spaces, and other commercial properties throughout Western New York. Our commercial services range from regular maintenance and system upgrades to complex installations like energy-efficient lighting retrofits and robust surge protection. We also troubleshoot and repair electrical problems that can impact business operations, always working to minimize downtime.

  • Do you provide energy-saving solutions?

    Yes, we’re passionate about helping clients save on utility bills and embrace greener solutions. We offer expert advice and installation of energy-efficient lighting, smart thermostats, and other energy-saving upgrades. We can assess your current system, recommend effective improvements, and handle installation so your home or business runs more efficiently.

  • Are you equipped to handle both small repairs and large installations?

    Definitely! Whether it's troubleshooting a tricky outlet or planning a full-scale electrical upgrade, our team is prepared for jobs of any size. We bring advanced tools and the right expertise for anything from routine electrical fixes to major rewiring or new system installations. No matter the complexity, you can trust us for safe, efficient, and effective results.

  • Do you provide emergency electrical services?

    Yes, our team offers specialized emergency electrical services for urgent situations that require immediate attention, such as sudden power outages, exposed wiring, electrical hazards, or loss of heat due to electrical faults. We are available around the clock to help restore safety and peace of mind as quickly as possible.

  • Can you help me save on energy costs or make my property more energy efficient?

    Absolutely! We offer expert recommendations and installation services for energy-efficient lighting upgrades, smart thermostats, and other technologies designed to reduce your home’s or business’s energy consumption. We can conduct an assessment of your current setup and suggest practical steps for embracing greener solutions and lowering utility bills.

  • Do you install and maintain surge protection systems?

    Yes, we are experienced in installing, upgrading, and maintaining surge protection systems for both residential and commercial properties. These systems help protect your valuable electronics and electrical infrastructure from power surges and unexpected voltage spikes.

  • Can you install smart home technology?

    Definitely. Our electricians are trained to install and integrate smart home solutions, including automated lighting, smart switches, Wi-Fi-enabled thermostats, security cameras, and more. We make it easy for you to bring smart, convenient technology into your living or working space.

  • Do you offer outdoor lighting installation?

    Yes, we handle all types of outdoor lighting projects, from installing security and landscape lighting to setting up exterior outlets and lighting controls. Whether you want to improve safety, enhance curb appeal, or create the perfect outdoor entertaining space, our team can help design and install a system that fits your needs.

  • How do you handle scheduling and appointments?

    We value your time and convenience, which is why our scheduling process is designed to be as straightforward and accommodating as possible. When you contact North End Electric, our friendly staff will take the time to understand your needs and offer appointment slots that fit your availability—including early morning, evening, or even weekend options when needed.